ABOUT

天然木のおもちゃは優しい肌触りで癒やしとなり
小さいうちから触れてほしい自然の素材。
使うほどに色や風合いの変化も楽しめます。

毎日のくらしで見て、触れるインテリア雑貨は
そこにあるだけでオシャレ空間になるデザイン性のあるアイテムばかり。

皆様がおうち時間をHappyに過ごせるお手伝いができたらと思います。


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当店では日本国内だけでなく、海外への発送が可能です。
海外にお住まいのご家族やご友人へのプレゼントのお手伝いができたら嬉しく思います。
JAPANPOSTでの発送が可能ですが、送料はアイテムのサイズや国ごとで大きく変わります。
事前にご相談いただけましたら幸いです。

--- International Shipping ---
For orders from outside Japan, in-stock items usually take 7 to 21 business days for delivery, but may take longer depending on the destination.

Please note that you may be responsible for local import duties and customs charges upon the arrival of your package. In many cases, the local delivery service will contact you before delivery to arrange payment for these charges. We have no control over any customs or import duties imposed upon arrival, and you will be solely responsible for these fees.


Returns & Exchanges
If the purchased item is defective or damaged, we will accept returns or exchanges within 7 days of receipt.

To initiate a return or exchange with Primii, please email us at primii.info@gmail.com, including your order and payment confirmation details.

Please note:
・Return and exchange shipping costs are at your own expense.
・International customs duties and sales taxes are non-refundable for shipments outside Japan.
・Ensure that your return is packed securely, as we are not responsible for any damage or loss during transit. We strongly recommend using a postal service that provides insurance or proof of shipment.
・Returned items must be unused, undamaged, and have all original labels attached. Items that are damaged upon return will not be accepted.
Once we receive your returned items, they will be inspected.